Terms and Conditions
The website www.laboutiqueduchampignon.com is the property of the LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA in its entirety, as well as all the rights relating thereto. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext type links to the site are authorized without specific request.
1. ACCEPTANCE OF CONDITIONS
The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out in this document which govern the contractual relations between LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA and its customer, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, except prior exemption, express and written.
2. ORDER
The automatic registration systems are considered as proof of the nature, content and date of the order. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA confirms the acceptance of his order to the customer at the e-mail address that the latter will have communicated, failing this by post or telephone. The sale will not be concluded until the order has been confirmed. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA reserves the right to cancel any order from a customer with whom there is a dispute over payment for a previous order. The information given by the buyer when ordering commits the latter: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be delivered. the product.
3. DELIVERY
For reasons of availability, BOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA may offer the customer either to delay delivery until the missing item is available, or to replace the missing item with an item of the same category, or to cancel the request for the missing item. Under no circumstances will the same order be shipped in several parts. If the customer wishes 2 places of delivery, he places 2 orders, with the related delivery costs. After agreement on the content of the order and confirmation of the latter, LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA undertakes to deliver to its customer as soon as possible, all the references ordered. The carrier undertakes, by contract with LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA, to deliver the order to the address provided by LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA as communicated to the latter by the buyer.
In the case of transport with payment on delivery, the customer agrees to pay the carrier or his representative the full amount indicated during the order confirmation. In addition, for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country. of receipt of the order. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA de facto disclaims any legal liability if the payment of taxes was not made by the customer.
All orders placed with LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA are intended for the personal use of customers, customers or recipients of the products are prohibited from any partial or total resale of the products.
Any order placed on day D is shipped on day D + 1. Delivery is made according to the customer's choice by the postal services or another carrier. Any delays do not entitle the buyer to claim damages.
The shipping costs for collecting the package from a Mondial Relay point close to the customer are free from purchases of €60 in France and Belgium. Shipping costs for other countries delivered by UPS are variable and charged at actual costs.
For any international shipment, outside the European zone, the customer must first contact LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while shipping costs vary according to the total weight of the package. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA recommends that customers consolidate all items in a single order. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA cannot combine two orders placed separately and shipping costs apply to each of them. Each package is shipped at the customer's own risk, however special attention is paid to fragile items. The dimensions of the boxes are appropriate so that the items are properly protected.
In Metropolitan France, the average delivery time may vary depending on the customer's location. When shipping the parcel, LABOUTIQUEDUCHAMPIGNON.COM / MYCELIA SARL communicates to the customer a tracking number which allows the delivery of the parcel to be tracked on the internet. In the event of dispatch by post, within 7 working days from the date of dispatch announced by LABOUTIQUEDUCHAMPIGNON.COM / MYCELIA SARL, the customer who does not receive either a parcel or a transit advice note must check with the post office on which it depends if the package is not pending, before complaining to LABOUTIQUEDUCHAMPIGNON.COM / MYCELIA SARL. If the package arrives in very poor condition, the customer must imperatively open it and check it in the presence of the deliverer.
If the customer does not take possession of his package within the retention period set by the carrier (Mondial Relay collection point or post office), the package will be returned. at LABOUTIQUEDUCHAMPIGNON.COM / MYCELIA SARL. The package will remain available to the customer for 1 year (from the date of the order) at LA BOUTIQUE DU CHAMPIGNON / SARL MYCELIA, 2b Rempart Nord – F 68420 EGUISHEIM (FRANCE) – email: info@laboutiqueduchampignon.com – telephone : 03 89 23 26 07. If the customer wishes a new shipment to a Mondial Relay point or to his home, he must pay the corresponding shipping costs, including if the initial order was free of charge. Otherwise, the customer retains the right to cancel his order and the total amount of the order (including the initial shipping costs) will be refunded to him within 7 days of the refund request.
If the products are damaged, LABOUTIQUEDUCHAMPIGNON.COM / MYCELIA SARL advises its customer to refuse the package by indicating on the delivery slip the words “parcel refused because damaged”. If the package shows obvious traces of opening and one or more items are missing, LABOUTIQUEDUCHAMPIGNON.COM / MYCELIA SARL also advises its customer to refuse the package and make a report of spoliation with the carrier to then return to LABOUTIQUEDUCHAMPIGNON .COM / MYCELIA SARL.
In the case of a technical product, the customer will take particular care to check the correct functioning of the device delivered, to read the instructions for use provided to him. In the event of apparent defects, the buyer benefits from the right of return under the conditions provided for in this document. Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. The customer is invited to systematically check his package on arrival. The customer has 48 hours to make any reservations with the carrier in the event of a missing item or damage.
4. WITHDRAWAL
The customer has the right to withdraw from the distance sales contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which the customer takes physical possession of the items ordered. To exercise the right of withdrawal, the customer must notify: LA BOUTIQUE DU CHAMPIGNON / SARL MYCELIA, 2b Rempart Nord - F 68420 EGUISHEIM (FRANCE) - email: info@laboutiqueduchampignon.com - phone: 03 89 23 26 07 of his decision to withdrawal from the distance sales contract by means of an unambiguous declaration (for example, letter sent by post, email or contact form on the website). The customer can use, by copying it, the model withdrawal form proposed below, but this is not mandatory. The customer can send this withdrawal form or any other unambiguous declaration via the contact form provided at the bottom of this section, or by email sent to info@laboutiqueduchampignon.com, or by letter sent by post. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA will in all cases immediately send the customer an acknowledgment of receipt of the withdrawal on a durable medium (for example, by email). For the withdrawal period to be respected, it is sufficient for the customer to send his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period. Return costs are the responsibility of the customer.
In the event of withdrawal by the customer from the distance selling contract, LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA is required to reimburse the sums paid by the customer, including delivery costs (with the exception of additional costs arising from the fact that the customer has chosen, where applicable, a delivery method other than the less expensive standard delivery method offered by LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA, free of charge, with the exception of return costs, without excessive delay and, in any event, no later than fourteen days from the day on which LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA is informed of the customer's decision to withdraw from the distance sales contract. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA will reimburse by check or by bank transfer; in any case, this reimbursement will not incur costs for the customer.
In the event of an exchange or refund, the customer must return the new item (s) in their original packaging (s), intact, accompanied by all accessories. possible, instructions for use and documentation at the following address: LA BOUTIQUE DU CHAMPIGNON / SARL MYCELIA, 2b Rempart Nord - F 68420 EGUISHEIM (FRANCE), without excessive delay and, in any event, no later than fourteen days after have communicated their decision to withdraw from the distance selling contract. This deadline is deemed to have been met if the customer returns the item (s) before the expiration of the fourteen-day period.
Model withdrawal form (to be copied to send via the contact form provided at the bottom of this section, or by email sent to info@laboutiqueduchampignon.com, or by letter sent by post): For the attention of LA BOUTIQUE DU CHAMPIGNON –MYCELIA SARL - 2b Rempart Nord - F- 68420 EGUISHEIM - email: info@laboutiqueduchampignon.com
I / we (*) hereby notify / notify you of my / our (*) withdrawal from the contract for the distance selling of the (*) item (s) below: Ordered on (*) / received on (*): /
Name of client (s):
Address of the client (s):
Signature of the customer (s) (only if this form is notified on paper - in this case, letter to be sent by registered letter with acknowledgment of receipt):
Date:
(*) Delete the mention useless.
5. PRICE
The price is expressed in Euros. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price, expressed inclusive of all taxes and including VAT for France and the countries of the European Union. It includes the price of the products, the costs of handling, packaging and conservation of the products, the costs of transport and, where applicable, of commissioning.
6. PAYMENT
The price invoiced to the customer is the price indicated on the order confirmation sent by LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA. This price is payable in cash on the day of the actual order.
Payment is made 1 / Online by bank card bearing the initials CB, 2 / By check sent to LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA, 2B Rue du Rempart Nord F-68420 EGUISHEIM, 3 / By bank transfer to the LABOUTIQUEDUCHAMPIGNON account .COM / SARL MYCELIA.
Online, LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA allows the customer to pay via the STRIPE and PAYPAL servers in a secure environment. The bank card number is processed by the STRIPE and PAYPAL servers, payment is made directly in a secure environment without going through the store's server, a guarantee which is all the more important when the customer's numbers are known. only STRIPE and PAYPAL partners. The order validated by the customer will only be considered effective when the bank payment centers concerned have given their agreement. In case of refusal of the said centers, the order will be automatically canceled and the customer notified by e-mail. In addition, LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA reserves the right to refuse any order from a customer with whom there is a dispute.
7. DISPUTES
The site www.laboutiqueduchampignon.com was created in France. Use is subject to French law. The official language of the site is French and the French version prevails over any foreign version. The interpretation and the execution of these General Conditions, as well as all the acts which would be the preliminary, the continuation or the consequence thereof, will be subjected to the French law.
LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA cannot be held responsible for any damage of any kind, whether material, immaterial or bodily, which could result from a malfunction or misuse of the products sold. It is the same for the possible modifications of the products resulting from the manufacturers. The responsibility of LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products. .
In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution in particular with the help of a professional association of the branch, of a consumer association. , the consumer mediator or any other counsel of his choice.
The consumer mediation website is as follows: http://www.mediation-conso.fr. This site communicates all the information that allows clients to exercise their right to mediation effectively and free of charge. Recourse to the mediator by the customer or his representative is carried out by sending a file addressed to the consumer mediator. The complaint file must contain:
• Name, first name, address, telephone number, e-mail address of the applicant, • Brand name, address and telephone number of the point of sale concerned,
• Statement of the request,
• All correspondence exchanged with the professional,
• Proof of purchase (invoice, receipt), indicating at least the price, the name of the store (company name), the date of purchase,
• Proof of the end of the mandatory preliminary complaints procedures with the professional,
• Other documents necessary to understand the request, if applicable (extracts from
contracts, warranty clauses, etc.).
A model complaint form can be downloaded from the website of the Médiateur du Commerce Coopératif et Associé: http://www.mcca-mediation.fr/recours-au-mediateur. The complaint file should be sent by post to the following postal address:
Cooperative Trade Mediator and Partner
FCA
77 rue de Lourmel 75015 Paris
Recourse to the consumer ombudsman is only possible within 12 months of sending a written complaint to the merchant, and only if the dispute has not been previously or is not currently being examined by another mediator, another body or by a court.
It is reminded that the search for an amicable solution does not interrupt the “brief period” of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the judgment of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors his financial commitments to the seller. Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in those who take the trouble to explain their situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution, before bringing in a possible mediator. In the absence of an amicable solution, the customer may seize, at his option, in addition to one of the courts with territorial jurisdiction under the Code of Civil Procedure, the court of the place where he lived at the time of the conclusion of the distance selling contract or the occurrence of the harmful event.
8. GUARANTEE
As far as food is concerned, the consumption dates indicated must be respected by the customer. In any case, LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA cannot be held responsible for non-compliance with the regulations and laws in force in the country of receipt, the liability of LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA is systematically limited to the value of the product. called into question, value on the date of sale and this, without the possibility of recourse against the brand or the company producing the product. In any case, the customer benefits from the legal guarantee of eviction of hidden defects (Art.1625 and following of the Civil Code). On condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (art. 1641 and following of the Civil Code); if the buyer goes to court, he must do so within a “short time” from the discovery of the hidden defect (art. 1648 of the Civil Code). You can contact customer service by email at info@laboutiqueduchampignon.com.
9. PROTECTION OF INTELLECTUAL PROPERTY AND COPYRIGHT RIGHTS
The site www.laboutiqueduchampignon.com constitutes a work protected by intellectual property rights. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA only grants permission to view its content on a personal and private basis. Private printing is only authorized for the exclusive use of the copyist to the exclusion of any other use, distribution or communication.
The same applies to its structure, data and content appearing on the site, in particular brands, logos, graphics, photographs and texts of any kind.
The site and the information contained therein are intended for strictly personal use and may not be reproduced, communicated to third parties, used in whole or in part, for commercial purposes or not, or even be used for the production of derivative works. .
Thus, any reproduction, representation, publication, transmission or more generally any unauthorized use of all or part of the site and the information disclosed therein engages the responsibility of the offender and is likely to lead to legal proceedings, both criminal and civil, especially for counterfeiting.
10. HYPERTEXT LINKS
The site www.laboutiqueduchampignon.com may offer links to other sites or other Internet sources. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA cannot control these sites and these external sources. These links which are provided "as is" are provided for convenience only. LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA can neither verify nor approve these external sources.
LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA can not be held responsible for the provision of these links allowing access to these sites and external sources, and can not bear any responsibility for the content, advertising, products, services or any other data or information available on or from these external sites and sources.
11. NON-PERSONAL DATA AND COOKIES
The sole purpose of non-personal data and cookies is to get to know the customers of the www.laboutiqueduchampignon.com site better. This information does not in any way allow them to be identified but can help to establish statistics on the frequentation or more generally the use of the site, in order to improve the content and to adapt it to the needs and tastes of the customers.
The information that can be obtained during navigation is in no way associated with a person. This can be the following data: origin of connections (access providers), IP address, type and version of the browser used.
LABOUTIQUEDUCHAMPIGNON.COM / SARL MYCELIA may also store cookie files (tracers) on customers' hard drives. The retention period for this information does not exceed one year.
The data relating to the navigation of customers on the site www.laboutiqueduchampignon.com make it possible to generate statistics in order to know the most and least consulted pages, the preferred routes, the levels of activity by day of the week and by hour. of the day, etc. and are not exploited by name.
The customer can configure his browser software in order to oppose the recording of cookie files on his computer (refer to this subject using the browser software to check or modify the processing of cookie files).